Privacy Policy
Effective Date 2/12/2026
Haven Rescue Mission is committed to protecting the privacy of every individual who interacts with our organization. As a nonprofit ministry that operates without government funding, we rely solely on the generosity of our community. We value your trust and are dedicated to handling your personal information with care, transparency, and integrity.
Information We Collect
We may collect personal information in the following ways:
- Donations: Name, mailing address, email address, phone number, and payment information.
- Volunteer Applications: Contact details, emergency contact information, and any information voluntarily provided on applications or forms.
- Program Services: Basic personal information needed to determine eligibility and provide services.
- Website & Online Interactions: Information provided through contact forms, newsletter sign-ups, or social media engagement.
How We Use Your Information
We use your information only to:
- Process donations and provide donation receipts
- Communicate updates, newsletters, and event information
- Respond to inquiries or requests
- Coordinate volunteer activities
- Provide mission-related services to individuals seeking assistance
- Improve our outreach, communication, and program effectiveness
How We Protect Your Information
We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse. Only authorized staff and volunteers may access personal information when required to perform their duties.
Sharing of Information
We do not sell, rent, or trade any personal information.
We also do not share data with any government agencies, except when required by law (such as court orders or safety concerns).
Your information may be shared with trusted service providers only when necessary to process donations or manage internal operations, and only under strict confidentiality requirements.
Use of Cookies (Website)
Our website may use basic cookies or analytics tools to improve user experience. These tools do not collect personally identifiable information unless voluntarily provided.
Your Choices
You may at any time:
- Request to update or correct your personal information
- Opt out of newsletters or communication emails
- Request that we delete your information from our records (unless necessary for legal or financial record-keeping)
To make a request, contact us using the information below.
Links to Other Websites
Our website or social media may contain links to third-party sites. We are not responsible for the privacy practices of those external websites.
Changes to This Policy
We may update this Privacy Policy as needed. Any changes will be posted on our website with a revised effective date.
Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact:
Haven Rescue Mission
624 Anderson St.
Bristol, TN 37620
Phone: 423-968-2011
Email: contact@horbtn.org